Happy hour 🍸💃🇨🇺: 4PM - 6 PM | Mon to fri
Happy hour 🍸💃🇨🇺: 4PM - 6 PM | Mon to fri
VE Hospitality Group Communication & Privacy Policy
1. Introduction
VE Hospitality Group (“we,” “us,” or “our”) operates a family of restaurant brands across multiple locations. This Communication & Privacy Policy explains how we collect, use, and share your personal information when you interact with any of our restaurants, websites, mobile applications, or online ordering platforms, including our ordering widget powered by Olo.
By submitting your information through our online ordering platform or opting into our communications, you agree to the practices described in this Policy.
2. Information We Collect
When you place an order or sign up for communications, we may collect (and not limited to): Full name, email address, phone number (mobile or landline), mailing address, order history and preferences, device and browser information, and location data (if permitted by your device settings).
Visitor Identification & Data Enrichment
We utilize first-party data enrichment and visitor identification technologies (“Visitor Intelligence”) on our websites. When you visit our website, certain technical and behavioral data may be collected automatically, including but not limited to: IP address, device identifiers, browser type, pages viewed, time on site, referral source, and engagement behavior.
Through legally compliant third-party data matching services, portions of this information may be matched against commercially available databases to identify business or consumer contact information associated with website visitors. This may include: name, email address, mailing address, company name, phone number, and business role or industry classification.
This process does not access private accounts, personal devices, or protected content. Data is derived from legally obtained third-party data sources and publicly available information.
We use this information to improve user experience, analyze website performance, conduct marketing and advertising, deliver relevant offers and communications, and optimize customer journeys.
3. Newsletter & Email Communications — Opt-In Consent
3.1 What You Are Consenting To
By checking the newsletter opt-in box on our ordering widget or any of our restaurant websites, you expressly consent to receive email communications from VE Hospitality Group and all restaurant brands under our Group, including but not limited to: promotional offers, discounts, and exclusive deals; new menu items and seasonal announcements; loyalty program updates and rewards information; event invitations and brand news; and operational updates (e.g., new locations, hours changes).
3.2 Shared Consent Across All Restaurant Brands
Your consent to receive communications applies to ALL restaurant brands operated by VE Hospitality Group. This means a single opt-in on any one of our restaurant websites or ordering widgets constitutes consent to receive communications from the entire Group of restaurants. A current list of our restaurant brands is available at www.vehospitality.com. We will update this list as new brands join our Group.
3.3 How to Opt Out
You may unsubscribe from our email communications at any time by clicking the “Unsubscribe” link at the bottom of any email we send, emailing us at marketing@vehospitality.com, or contacting us via the information in Section 8 of this Policy. Please note that opting out of marketing emails will not affect transactional messages such as order confirmations and receipts.
4. SMS & Text Message Marketing
4.1 Opt-In to SMS Communications
By providing your mobile phone number and checking the SMS opt-in box on our ordering widget or website, you expressly consent to receive recurring automated text messages from VE Hospitality Group on behalf of all restaurant brands in our Group. Messages may include: promotional offers and limited-time deals; order status updates and delivery notifications; loyalty rewards and points balance alerts; and new product launches and event reminders.
Message Frequency: Message frequency varies. You may receive up to 10 messages per month. Message & Data Rates: Standard message and data rates may apply depending on your mobile carrier and plan.
4.2 How to Opt Out of SMS
You may opt out of SMS communications at any time by replying STOP to any text message you receive from us, or contacting us at marketing@vehospitality.com. After opting out, you will receive a single confirmation text. No further marketing messages will be sent unless you re-subscribe. Opting out of SMS will not affect email communications or transactional order messages.
4.3 Help
For assistance, reply HELP to any of our text messages or contact us at marketing@vehospitality.com.
5. Data Privacy & Use of Personal Information
5.1 How We Use Your Information
We use the personal information we collect to: process and fulfill your online orders; send you communications you have opted into (email, SMS); administer loyalty and rewards programs; improve our products, services, and customer experience; conduct internal analytics and market research; comply with legal obligations; and prevent fraud and ensure platform security.
5.2 Legal Basis for Processing
We process your personal information based on: (a) your express consent (for marketing communications); (b) the performance of a contract (to process your orders); (c) our legitimate business interests; and (d) compliance with applicable law.
5.3 Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Policy, or as required by applicable law. You may request deletion of your data at any time by contacting us (see Section 8).
5.4 Your Rights
Depending on your jurisdiction, you may have the right to: access the personal information we hold about you; correct inaccurate or incomplete information; request deletion of your personal information; withdraw consent at any time (without affecting prior processing); and lodge a complaint with a supervisory authority. To exercise any of these rights, please contact us using the information in Section 8.
6. Third-Party Data Sharing — Olo Ordering Platform
6.1 About Olo
Our online ordering widget is powered by Olo, a third-party digital ordering and delivery platform. When you place an order through our website or app, your transaction data is processed through Olo’s infrastructure.
6.2 Information Shared with Olo
In order to facilitate your order, we share with Olo: name and contact information, order details and payment information, delivery address (where applicable), and device and session data for fraud prevention.
6.3 Olo’s Use of Your Data
Olo processes your information as a service provider on our behalf and is contractually obligated to use it only to provide the ordering services. Olo has its own privacy policy, which you can review at https://www.olo.com/privacy-policy.
6.4 Other Third-Party Service Providers
We may also share your information with other trusted service providers who assist in operating our platforms (e.g., email service providers, SMS platforms, analytics tools). These providers are bound by confidentiality agreements and may not use your data for their own marketing purposes.
6.5 We Do Not Sell Your Data
We do not sell, rent, or trade your personal information to third parties for their independent marketing or advertising purposes.
7. Data Security
We implement commercially reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or disclosure. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
8. Contact Us
If you have questions about this Policy, wish to exercise your rights, or want to manage your communication preferences, please contact us:
VE Hospitality Group — Privacy Team Email: marketing@vehospitality.com Mailing Address: 40 SW 13th Street, Suite 301, Miami, FL 33130 Website: www.vehospitality.com
9. Changes to This Policy
We may update this Policy from time to time. We will notify you of material changes by posting the updated Policy on our website with a revised “Last Updated” date, or by sending a notification to the email or phone number you have provided. Continued use of our services after such changes constitutes your acceptance of the updated Policy.
This document applies to all restaurant brands operated by VE Hospitality Group. © 2026 VE Hospitality Group. All rights reserved.
HAVANA 1957 may collect and use personal information that you submit at the Site in any manner consistent with uses set forth in this Privacy Policy or disclosed elsewhere in the Site at the point you submit such personal information. At the time you submit personal information or make a request, the intended use of the information you submit will be apparent either from the context in which you submit it or because the Site states the intended purpose. By submitting personal information at the Site you are giving consent and permission for any use that is consistent with uses stated in this Privacy Policy or disclosed elsewhere at the Site at the point you submit such personal information, and such consent will be presumed by HAVANA 1957, unless you state otherwise at the time you submit the personal information. Please do not request any communications on behalf of an individual or company if you are not authorized to make the request.
If, after permitting use of your personal information, you later decide that you no longer want HAVANA 1957 to include you on its mailing list or otherwise contact you or use your personal information in the manner disclosed in this Privacy Policy or at the Site, simply tell us by sending an e-mail to unsubscribe: info@havana1957.com
HAVANA 1957 is interested in improving the Site and may develop and offer new features and services. We monitor aggregated data regarding use of the Site for marketing purposes and to study, improve and promote use of the Site. In connection with such purposes, HAVANA 1957 may share aggregated data with third parties collectively and in an anonymous way. Disclosure of aggregated data does not reveal personal information about individual Site users in any way that identifies who they are or how to contact them.
There are two exceptions to the limits on use of personal information described elsewhere in this Privacy Policy:
(1) HAVANA 1957 may monitor and, when we believe in good faith that disclosure is warranted, disclose information to protect the security, property, assets and/or rights of HAVANA 1957 from unauthorized use, or misuse, of the Site or anything found at the Site.
(2) HAVANA 1957 may, to the extent necessary, disclose information when required by law.
To enable features at the Site, HAVANA 1957 may assign one or more “cookies” to your Internet browser. Cookies, among other things, speed navigation though our Site, keep track of information so that you do not have to re-enter it each time you visit our Site, and may provide you with customized content. A cookie is an Internet mechanism composed of a small text file containing a unique identification number that permits a web server to send small pieces of information or text by means of your browser and place them on your computer’s hard drive for storage. This text lets the web server know if you have previously visited the web page. Cookies by themselves cannot be used to find out the identity of any user.
We use cookies to collect and maintain aggregated data (such as number of visitors) to help us see which areas are most popular with our users and improve and update the content on our Site. While in the process of browsing our site, you also provide us with information that doesn’t reveal your personal identity—what type of destination you’re exploring, for example. We use this aggregated data only as explained in this Privacy Policy. We do not connect aggregated data to any name, address, or other identifying information.
You may occasionally receive cookies from companies or organizations unaffiliated with the HAVANA 1957, to the extent they place advertising on our Site or are linked to the Site. These third-party cookies may collect information about you when you “click” on their advertising or content or link. This practice is standard in the Internet industry. Because of the way in which the Internet operates, we cannot control collection or use of this information by these third parties, and these cookies and any information gathered by them are not subject to this Privacy Policy.
Please be aware that HAVANA 1957 has designed this Site to be used for information only purposes by all ages; however, as with any Site parental consent is encouraged.
You must be at least 18 years old to submit personal information on our Site. Should HAVANA 1957 inadvertently acquire personal information or any other data from users under the age of 18, HAVANA 1957 will not knowingly provide this data to any third party for any purpose whatsoever, and any subsequent disclosure by the HAVANA 1957 would be due to the fact the user under 18 used the Site and submitted personal information without solicitation by or permission from HAVANA 1957.
HAVANA 1957 may provide links to a number of other web sites that we believe might offer you useful information and services. However, those sites may not follow the same privacy policies of HAVANA 1957. Therefore, we are not responsible for the privacy policies or the actions of third parties, including without limitation, any web site owners whose sites may be reached through this Site, nor can we control the activities of those web sites. We urge you to contact the relevant parties controlling these sites or to access their on-line policies for the relevant information about their data collection practices before submitting any personal information or other sensitive data.
Our website uses open-source Google Fonts, but it is important to note that the use of Google Fonts is not authenticated. This means no cookies from our website visitors are sent to the Google Fonts API. Additionally, requests to the Google Fonts API are made to resource-specific domains, such as fonts.googleapis.com or fonts.gstatic.com, which ensures that our requests for fonts are separate from and do not contain any credentials that you send to google.com when using other authenticated Google services.
E-mail communication to and from our site is not secure unless clearly noted otherwise. This is a risk inherent in the use of e-mail. Please be aware of this when requesting information or sending forms to us by e-mail.
When working with our internal database created by online opt-in activity on the HAVANA 1957 site, we employ industry standard encryption technologies to help protect consumer data.
Use of this Site signifies your consent, as well as the consent of the company for whom you use the Site and whose information you submit (if any), to this on-line Privacy Policy, including the collection and use of information by HAVANA 1957, as described in this statement, and also signifies agreement to the terms of use for the Site. Access and use of the Site relieves HAVANA 1957 from responsibility to the user from any claim or assertion that the user did not consent to the terms of this Privacy Policy or the terms of use.
HAVANA 1957 reserves the right to change this Privacy Policy at any time; notice of changes will be published on this page. Changes will always be prospective, not retroactive. If you have any questions about our policies, please contact:
HAVANA 1957
info@havana1957.com
Mail and Inquiries to:
40 SW 13th, Suite 301
Miami, FL 33130
